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This Privacy Policy has been prepared to explain for what purposes the personal data of users who visit the www.sapheen.com website and customers who shop through the website is processed, how it is protected, and under what circumstances it may be shared with third parties.
Sapheen values the privacy of its users and aims to exercise due care in the protection of personal data.
This policy applies to services offered through the www.sapheen.com website, shopping transactions, contact forms, order processes, and customer support activities.
Your personal data is processed by the Seller listed below, acting as the data controller:
Name / Title: SEHER AVCIL Address: Temenni Mah. Tevfik Fikret Cad. Veli Tören Sitesi No:13-1, Ürgüp / Nevşehir Tax Office: Ürgüp Mal Müdürlüğü Tax Status: Sole proprietorship / individual taxpayer Email: contact@sapheen.com Phone: 0539 216 18 64 Website: www.sapheen.com
When you visit our website, create an account, place an order, or contact us, the following personal data may be processed:
First name, last name, billing details, and other identity information shared during the order process.
Email address, phone number, delivery address, and billing address.
Products purchased, order number, payment status, delivery details, and return or exchange requests.
Transaction information relating to payment processes may be processed. Your credit card details are not stored directly by Sapheen; payment transactions are carried out through secure payment infrastructure.
IP address, browser information, device information, site usage data, cookie data, and similar technical information.
Messages, requests, complaints, and support records you share with us via email, WhatsApp, phone, contact forms, or social media channels.
Your personal data may be processed for the following purposes:
Your personal data may be processed on the following legal bases under Turkish Law No. 6698 on the Protection of Personal Data (KVKK):
Your personal data may be shared with the following persons, institutions, and organizations to the extent necessary to achieve the purposes stated above:
Personal data is shared only to the extent necessary and in accordance with applicable legislation.
Secure payment infrastructure may be used for payments made through www.sapheen.com.
Your credit card or debit card details are not stored directly by Sapheen. Payment transactions are carried out through the secure systems of the relevant payment service provider.
Sapheen takes care to implement the necessary technical and administrative measures to ensure payment security.
www.sapheen.com may use cookies to improve the user experience, analyze site performance, ensure security, and enhance services.
Cookies are small data files stored on your device. Through these cookies, the website can operate more efficiently, remember your preferences, and enable analysis of site usage.
Cookie types may generally include:
You may delete or block cookies through your browser settings, or change your preferences regarding cookie use. However, if certain cookies are disabled, some features of the website may not function properly.
Where the user has given explicit consent, Sapheen may send campaign, promotional, discount, new product announcement, and similar marketing communications.
The user has the right to opt out of marketing communications at any time. In this regard, the user may use the unsubscribe link in emails sent to them or contact us at contact@sapheen.com.
Your personal data is retained for as long as required by the purposes of processing and within the scope of applicable statutory retention periods.
Order, invoice, payment, and accounting records may be retained for the period required under applicable legislation.
When the retention period expires or the purpose of processing ceases to exist, personal data is deleted, destroyed, or anonymized.
Sapheen takes care to implement the necessary technical and administrative measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
In this regard, measures such as website security, access authorization, payment security, data minimization, and secure communication methods may be applied.
However, data transmission over the internet cannot be guaranteed to be completely risk-free. For this reason, it is also important for users to ensure the security of their own devices and accounts.
Users have the following rights regarding their personal data under Turkish Law No. 6698 on the Protection of Personal Data (KVKK):
To exercise these rights, you may contact us at contact@sapheen.com.
Links directing to third-party websites or social media platforms may be found on www.sapheen.com.
Sapheen is not responsible for the privacy practices of third-party sites accessed through these links. Users are advised to review the privacy policies of the third-party sites they visit.
Sapheen may update this Privacy Policy when it deems necessary.
Changes to the policy take effect on the date they are published on www.sapheen.com.
Users are advised to review the current policy regularly.
For any questions, requests, or applications regarding this Privacy Policy and your personal data, you may contact us through the following channels:
Sapheen Name / Title: SEHER AVCIL Address: Temenni Mah. Tevfik Fikret Cad. Veli Tören Sitesi No:13-1, Ürgüp / Nevşehir Email: contact@sapheen.com Phone: 0539 216 18 64 Website: www.sapheen.com
Last Updated: 28/05/2026